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Returns

Orders Containing Chocolate
November – April
All orders are shipped UPS ground service unless we receive specific instructions to upgrade shipping. If an order contains chocolate and is being shipped to a location where the weather may reach 70 degrees F or above, we recommend purchasing insulated packaging with ice packs for an additional fee of $6. If UPS ground service is more than 2 days to these locations ( UPS Map Link ), we also suggest that your order be shipped using UPS 2nd Day Air. We will not be held responsible for any melted chocolate unless 2 Day shipping with insulated packaging is used.

May – October
To ensure your order arrives in good condition, all orders containing chocolate will be shipped in insulated packaging with ice packs for an additional fee of $6. In addition, any package that will not arrive in 2 days via UPS Ground ( UPS Map Link ) will automatically be upgraded to UPS 2nd Day Air (UPS Worldwide Expedited for Canadian orders). In these cases, to avoid delay, be sure to select 2nd Day air when ordering so we do not have to contact you for permission to upgrade it.

Since chocolate held in shipping depots over the weekend can melt, chocolate orders will only ship Monday through Wednesday from May - October. During these months, we suggest delivery be made to a business address where UPS deliveries occur early in the day. If delivery must be made to a home address, it is best someone is home to receive the package and move it out of the direct sunlight.

Disclaimer
Allweddingproducts.com cannot be liable for delays in delivery or product availability due to customs, shipping, or natural disasters. Please choose the appropriate UPS shipping method during check out and, if possible, allow extra time to help avoid these issues.